Privacy notice

This notice explains how Elite Social Connect handles your personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the rules made under it. It is available in English, and on request in Hindi or any other language listed in the Eighth Schedule to the Constitution of India.

1. Who we are. Elite Social Connect, Delhi NCR, India, decides why and how your personal data is processed. Under the DPDP Act we are the Data Fiduciary. Contact: info@elitesocialconnect.com or +91 91109 25004.

2. Personal data we process. The details you enter in our forms: name, mobile number, email address, brand or company name, services and industry, goal, budget range, timeline, city, website or Instagram handle, preferred contact method and time, and your message. We also record the page you came from, any campaign tags in the link, and technical signals used to detect spam.

3. Why we process it. (a) To verify your email address with a one-time code. (b) To contact you about your enquiry by WhatsApp, phone or email. (c) To send any free resource you asked for. (d) To manage and follow up our leads. (e) To prevent spam, fraud and misuse of our forms. We do not use your data for any other purpose without asking you again.

4. Your consent. We process your data only on your consent, which you give by ticking the consent box on the form after reading this notice. Your consent is free, specific and informed, and it is not a condition for anything unrelated to your enquiry. We record the version of this notice you agreed to. You can withdraw consent at any time, as easily as you gave it, by emailing info@elitesocialconnect.com. After you withdraw, we stop processing your data and delete it unless the law requires us to keep it. Withdrawal does not affect processing done before it.

5. Children. Our services are for adults. You must confirm that you are 18 or older to use our forms. We do not knowingly process the personal data of children. If you think a child has sent us data, email us and we will delete it.

6. Who receives your data. We do not sell your data. We use service providers that process it on our behalf: Google (Sheets and Gmail) to store enquiries and send the verification code, Cloudflare (Turnstile) to block bots where enabled, our website host, and WhatsApp (Meta) when you message us. These providers may process data on servers outside India, as permitted by law. We may also disclose data when the law requires.

7. How long we keep it. We keep enquiry data for up to 24 months after your last contact with us, or until you withdraw consent, whichever is earlier. Records we must keep by law are kept for as long as the law requires. Verification codes expire in 10 minutes and are not stored in readable form.

8. Security. We use reasonable safeguards: encrypted connections, limited access to the enquiry sheet, hashed verification codes, and limits on repeated attempts. If a personal data breach affects you, we will inform you and the Data Protection Board of India as the law requires.

9. Your rights as a Data Principal. You have the right to: get a summary of your personal data we hold and how we process it; ask us to correct, complete or update it; ask us to erase it; have your grievance addressed; and nominate another person to exercise these rights on your behalf if you die or become unable to do so. Email us to exercise any of them. We aim to reply within 30 days, and always within the time the law prescribes.

10. Grievance officer. Kanhaiya, Elite Social Connect. Email: info@elitesocialconnect.com. Phone: +91 91109 25004. Please contact us first. If we do not resolve your grievance, you may complain to the Data Protection Board of India.

11. Your duties. Please give accurate details, do not impersonate anyone, and do not file false or frivolous complaints.

12. Analytics and your device. This site stores a small note on your device to prevent repeat submissions. We use Google Analytics to count visits and see which pages are read. It collects usage data such as pages viewed, device type and approximate location, and it may set cookies on your device. We use this only to improve the site. You can block or delete cookies in your browser settings at any time, or use the Google Analytics opt-out browser add-on. If we add advertising pixels, we will list them here and ask for your consent where required.

13. Changes. If we change this notice in a way that affects how we process your data, we will update the version above and, where required, ask for your consent again.